Emotional Intelligence in The Workplace
Written by Karen E. Mosier
Have you ever noticed that there always seems to be one or two people in an office setting that are very good at dealing with emotional situations, handing conflict, and demonstrating empathy? Emotional intelligence is defined as a person’s ability to recognize, understand, manage, and reason with emotions. This emotional understanding is critical to help teams work together better, make employees feel understood, connect better with colleagues, and to move up the career ladder. Continue reading